Refund policy

TryFluxe 90-Day Refund Policy

At TryFluxe, we stand behind the quality of our products and aim to give you complete peace of mind. If something doesn’t feel right, we’ve got you covered — no stress, no pressure.

✅ 90-Day Money-Back Guarantee

If you’re not satisfied for any reason, you can request a full refund within 90 days of receiving your order.

To be eligible for a refund:

  • The product must be in the same condition you received it — unused, unwashed, and in original packaging

  • All protective seals, hygiene inserts, or packaging must still be in place

⚠️ Due to hygiene standards, we cannot accept returns on products that have been used or opened, unless defective.

📝 How to Request a Refund

Step 1 – Contact Us

Email us at info@tryfluxe.com within 90 days of receiving your order.

Step 2 – Tell Us:

  • Your order number

  • A short message explaining the issue (e.g., “not what I expected,” “stopped working,” etc.)

  • Whether you’d like a refund

Step 3 – We’ll Respond Within 1 Business Day

We’ll email you the return address along with simple return instructions.

Step 4 – Send the Item Back

Ship the product to the return address we provide.
Customers are responsible for return shipping costs — we do not offer prepaid return labels.

Step 5 – Refund Processing

Once we receive and inspect your returned item, we’ll issue a refund to your original payment method within 5 business days.

👍 Simple, Honest, and Risk-Free

Over 98% of our customers never need to request a refund — but if you do, we make it easy.

  • ✅ 90-Day Refund Window

❓ Still Have Questions?

Email us anytime at info@tryfluxe.com — we’re here to help!